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Support Every Day of the Year

Since 1994 we have provided Live Assistance every day of the year.  We have made the process of reaching someone or finding an answer to your questions...fast and easy! Our new extensive Help System has the answers to all of your questions. If for some remote reason you are unable to find an answer within our Help System you can submit a Request for Assistance so that we may respond in a timely manner Quick Response to Your 'Request for Assistance' Please enter your question in the search field at the top of this page or from our Customer Service page.


If you wish, you can also call to speak with one of us directly or send us an email. We're waiting to assist you with your holiday needs!

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Email

General Guest Inquires ............... res@ownerdirect.com
Owner Support ........................... support@ownerdirect.com
New Owner Support .................... new-owners@ownerdirect.com
Partner Support (Travel Guides) ... partner-support@ownerdirect.com
Marketing Department ................. marketing@ownerdirect.com
Webmaster ................................ webmaster@ownerdirect.com

Phone

Toll Free North America: 1 888 869 6377

Toll Free UK: 0 800 032 7226

Toll Free Australia: 1 800 046 378

International & Canada............. 1-250-469-9543

iTravex - Point Based Vacation Home Exchange www.itravex.com

Click the following link to reach iTravex Customer Service 

iTravex Help/FAQ Assistance......................http://help.itravex.com/ 

 
Mail

Head Office
Owner Direct Vacation Rentals Inc.
871 Westpoint Drive
Kelowna, BC, Canada
V1W 2Z4

Can't find an answer in the Help System?

Click here to submit a Request For Assistance